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Industrial Operations / Information Processing Convergence Control Chain Management Body Of Knowledge
MI Enterprise System Meta model and taxonomy
04/2011
Jean Vieille
www.syntropicfactory.com j.vieille@syntropicfactory.com
Research community www.controlchainmanagement.org Consulting group: www.controlchaingroup.com
Introduction Enterprise system macro meta model Enterprise system taxonomy
MI - Enterprise System Meta model and taxonomy
2
System view
Traditional views of an enterprise Ø Describe the actual shape of the enterprise Ø Identify main processes § Marketing, Sales, R&D § Planning and Logistics, sourcing and delivery § Production, Quality, maintenance, Engineering... Ø Example: SCOR, VRM, PERA System view Ø Does not care about the actual shape and inner functioning Ø Only considers a high level meta model to map the main external interactions Ø Focuses on the what influences this shape
MI - Enterprise System Meta model and taxonomy
3
System approach: « understand » the whole
An enterprise is an extraordinary complex system Ø No way to understand and figure out every aspect Ø Many aspects can be handled and seen differently Ø Beyond the specific product related knowledge, apparently trivial activities might be organized and taken differently § Maketing, sales, production scheduling, facility maintenance, research... are critical activities that might have unic approach in a given enterprise Public methods and theories offer basis for their handling. Example: TOC, Lean and 6 Sigma in Production. However, implementation is always specific given the particular organization and context. However, its I/O can be more easily captured and classifed Ø The Cybernetics introduced the concept of « Black Bok » § Giving up understanding the inner complexity of a system § Analyszing its external behaviour
MI - Enterprise System Meta model and taxonomy 4
System approach: acting locally for global results
The system approach consist in Ø Defining and measuring the right enterprise metrics based on its external interactions Ø Finding internal weaknesses and fixing them to improve is external gloobal behaviour The intial steps are Ø Identifying the enterprise system I/Os § To help developping appropriate metrics § A high level meta model of the enterprise Ø Defining a classification framework for systemic improvement § To identify the key system components acting on its behaviour
MI - Enterprise System Meta model and taxonomy
5
Introduction Enterprise system macro meta model Enterprise system taxonomy
MI - Enterprise System Meta model and taxonomy
6
Enterprise is an Open, Complex System
Physical interactions: Ø Earth, other Enterprises, internal Resources Noospherical interactions: Ø Goals of the World, Humanity, Humans, Owners, other enterprises Social interactions: Ø Nations, NGOs, Trade unions, Family Complies with cybernetics' laws... Ø Statistical behaviour on input change ...Not always Ø Unpredictable reactions to unexpected events A thermodynamic entity Ø Consumes energy, applies it on matter Ø "Heat" (waste energy) when badly controlled (thermal entropy)
MI - Enterprise System Meta model and taxonomy 7
Industry ecosystem (anthropocentric!)
Agriculture Food Industry Biological-natural machinery
Food
Work
Maintenance of Social Organization
anium
Energy Industry Usable Oil, Gas, Nuclear, Wind, Sun, hydraulic energy
Mechanical-artificial machinery
Inspired by J. de Rosnay, Le Macroscope
MI - Enterprise System Meta model and taxonomy
8
Industry Economics
Note : JDR represents only 2 flows: money and "energy" - Energy represents actually the 3 entities Energy / Matter / Information
MI - Enterprise System Meta model and taxonomy Le Macroscope 9
From J. de Rosnay,
The enterprise black box: Energy Chain
Simplification for Industrial enterprises : Energy / material grouped into Energy chain Information not a managed outcome
Negentropy
e e ge e dg d g dg e e d e wl le wl wl o w no no Kn no Negentropy Negentropy K Negentropy K Negentropy K
E/M/I
Enterprise
E/M/I s se Entropy s Lo
Logistics s E/M/I e s Entropys o L
Enterprise
Work E/M/I Consumption es s s se os s Entropy Entropy L Lo
Biological
Earth
Entropy
Solar system / Milky Way Galawy / ... /Universe MI - Enterprise System Meta model and taxonomy 10
The enterprise black box
Government Employees Shareholders Environment Suppliers, Customers Partners Subcontractors Bankers, Insurers
Information Money Matter Energy
Negentropy Information Money Enterprise Manufacturing Matter System Entropy Energy
MI - Enterprise System Meta model and taxonomy
11
Industrial Enterprise System
An industrial enterprise's purpose is to make money by selling products Ø as goods, energy, services (workforce or information) An industrial enterprise interacts with many external "parties" Ø Employees as "workforce contractors" not exclusive part of the enterprise Ø Government imposing regulations, collecting taxes Ø Shareholders investing capital and retrieving interests Ø Nature providing free resources and bearing nuisances Ø Other enterprises as suppliers, customers, contractors, banks, insurance An industrial enterprise has 3 main interaction domains Ø Measurable input/outputs of the system Ø Product (matter, energy, information), Money, Knowledge
MI - Enterprise System Meta model and taxonomy 12
Industrial Enterprise System Main processing domains
Enterprise Public / Private Information knowledge Shareholders Customers Bank, Money Insurance Government Customers Nature Information Energy Matter Knowledge Processing Information Public / Private knowledge Shareholders Suppliers Employees Bank, Insurance Government Suppliers Nature
Money ProcessingMoney
Product Processing Waste
Information Energy Matter
MI - Enterprise System Meta model and taxonomy
Nature
13
Production system lifecycles
Knowledge Processing
Money Processing
Market Expectation Customer Demand Manufacturing
Product R&D
Engineering
Product processing
MI - Enterprise System Meta model and taxonomy
14
Product processing
Creates Objective syntropic Value Ø by combining simple elements of matter/energy/information into more complex elements of higher potential usage / energy / information § Saleable products Handles physical flows and transformation, includes Ø Facilities engineering providing processing capabilities Ø Sourcing, subcontracting, delivery Ø Operations (production, Utilities, Logistics, maintenance, quality ..) Domain of responsibility Ø To serve the Money processing diligently Ø To manage its resources efficiently § Avoiding waste § Minimizing entropy
MI - Enterprise System Meta model and taxonomy
15
Money Processing
Creates Economic Value Ø for shareholders, employees, government Ø by connecting the product processing capabilities to the Market, Ø By creating Economic "subjective" value perceivable by customers Includes activities not related to product processing Ø Marketing, Sales, Purchasing Ø Planning Directs the (product) Knowledge processing Ø Translating the Market expectations into saleable products in terms of features, cost and timing Directs the Product Processing Ø Defining its mission (what to do, how to do, what to use) Ø Supervising its activities and Monitoring its performance § for what it is important for the money perspective
MI - Enterprise System Meta model and taxonomy 16
Knowledge processing
Exploit available knowledge, develop internal knowledge Ø to improve Money processing and sustainability Encompass knowledge about Ø Marketing, Product, Facilities engineering Ø Operations, Organization Knowledge is developed and used by Ø People (methods, theories Ø Machines (mechanics engineering, electronic computing algorithms) Supports the Money processing Ø Process market requirements for feasibility and costing Ø Implements new products development Supports the Product processing Ø Operating procedures and continuous improvement support
MI - Enterprise System Meta model and taxonomy 17
Introduction Enterprise system macro meta model Enterprise system taxonomy
MI - Enterprise System Meta model and taxonomy
18
Development of an enterprise system taxonomy
Discussing the CCM taxonomy development
MI - Enterprise System Meta model and taxonomy
19
Thank You !
MI - Enterprise System Meta model and taxonomy
20
Industrial Operations / Information Processing Convergence Control Chain Management Body Of Knowledge
MI Enterprise System Meta model and taxonomy
04/2011
Jean Vieille
www.syntropicfactory.com j.vieille@syntropicfactory.com
Research community www.controlchainmanagement.org Consulting group: www.controlchaingroup.com
Introduction Enterprise system macro meta model Enterprise system taxonomy
MI - Enterprise System Meta model and taxonomy
2
System view
Traditional views of an enterprise Ø Describe the actual shape of the enterprise Ø Identify main processes § Marketing, Sales, R&D § Planning and Logistics, sourcing and delivery § Production, Quality, maintenance, Engineering... Ø Example: SCOR, VRM, PERA System view Ø Does not care about the actual shape and inner functioning Ø Only considers a high level meta model to map the main external interactions Ø Focuses on the what influences this shape
MI - Enterprise System Meta model and taxonomy
3
System approach: « understand » the whole
An enterprise is an extraordinary complex system Ø No way to understand and figure out every aspect Ø Many aspects can be handled and seen differently Ø Beyond the specific product related knowledge, apparently trivial activities might be organized and taken differently § Maketing, sales, production scheduling, facility maintenance, research... are critical activities that might have unic approach in a given enterprise Public methods and theories offer basis for their handling. Example: TOC, Lean and 6 Sigma in Production. However, implementation is always specific given the particular organization and context. However, its I/O can be more easily captured and classifed Ø The Cybernetics introduced the concept of « Black Bok » § Giving up understanding the inner complexity of a system § Analyszing its external behaviour
MI - Enterprise System Meta model and taxonomy 4
System approach: acting locally for global results
The system approach consist in Ø Defining and measuring the right enterprise metrics based on its external interactions Ø Finding internal weaknesses and fixing them to improve is external gloobal behaviour The intial steps are Ø Identifying the enterprise system I/Os § To help developping appropriate metrics § A high level meta model of the enterprise Ø Defining a classification framework for systemic improvement § To identify the key system components acting on its behaviour
MI - Enterprise System Meta model and taxonomy
5
Introduction Enterprise system macro meta model Enterprise system taxonomy
MI - Enterprise System Meta model and taxonomy
6
Enterprise is an Open, Complex System
Physical interactions: Ø Earth, other Enterprises, internal Resources Noospherical interactions: Ø Goals of the World, Humanity, Humans, Owners, other enterprises Social interactions: Ø Nations, NGOs, Trade unions, Family Complies with cybernetics' laws... Ø Statistical behaviour on input change ...Not always Ø Unpredictable reactions to unexpected events A thermodynamic entity Ø Consumes energy, applies it on matter Ø "Heat" (waste energy) when badly controlled (thermal entropy)
MI - Enterprise System Meta model and taxonomy 7
Industry ecosystem (anthropocentric!)
Agriculture Food Industry Biological-natural machinery
Food
Work
Maintenance of Social Organization
anium
Energy Industry Usable Oil, Gas, Nuclear, Wind, Sun, hydraulic energy
Mechanical-artificial machinery
Inspired by J. de Rosnay, Le Macroscope
MI - Enterprise System Meta model and taxonomy
8
Industry Economics
Note : JDR represents only 2 flows: money and "energy" - Energy represents actually the 3 entities Energy / Matter / Information
MI - Enterprise System Meta model and taxonomy Le Macroscope 9
From J. de Rosnay,
The enterprise black box: Energy Chain
Simplification for Industrial enterprises : Energy / material grouped into Energy chain Information not a managed outcome
Negentropy
e e ge e dg d g dg e e d e wl le wl wl o w no no Kn no Negentropy Negentropy K Negentropy K Negentropy K
E/M/I
Enterprise
E/M/I s se Entropy s Lo
Logistics s E/M/I e s Entropys o L
Enterprise
Work E/M/I Consumption es s s se os s Entropy Entropy L Lo
Biological
Earth
Entropy
Solar system / Milky Way Galawy / ... /Universe MI - Enterprise System Meta model and taxonomy 10
The enterprise black box
Government Employees Shareholders Environment Suppliers, Customers Partners Subcontractors Bankers, Insurers
Information Money Matter Energy
Negentropy Information Money Enterprise Manufacturing Matter System Entropy Energy
MI - Enterprise System Meta model and taxonomy
11
Industrial Enterprise System
An industrial enterprise's purpose is to make money by selling products Ø as goods, energy, services (workforce or information) An industrial enterprise interacts with many external "parties" Ø Employees as "workforce contractors" not exclusive part of the enterprise Ø Government imposing regulations, collecting taxes Ø Shareholders investing capital and retrieving interests Ø Nature providing free resources and bearing nuisances Ø Other enterprises as suppliers, customers, contractors, banks, insurance An industrial enterprise has 3 main interaction domains Ø Measurable input/outputs of the system Ø Product (matter, energy, information), Money, Knowledge
MI - Enterprise System Meta model and taxonomy 12
Industrial Enterprise System Main processing domains
Enterprise Public / Private Information knowledge Shareholders Customers Bank, Money Insurance Government Customers Nature Information Energy Matter Knowledge Processing Information Public / Private knowledge Shareholders Suppliers Employees Bank, Insurance Government Suppliers Nature
Money ProcessingMoney
Product Processing Waste
Information Energy Matter
MI - Enterprise System Meta model and taxonomy
Nature
13
Production system lifecycles
Knowledge Processing
Money Processing
Market Expectation Customer Demand Manufacturing
Product R&D
Engineering
Product processing
MI - Enterprise System Meta model and taxonomy
14
Product processing
Creates Objective syntropic Value Ø by combining simple elements of matter/energy/information into more complex elements of higher potential usage / energy / information § Saleable products Handles physical flows and transformation, includes Ø Facilities engineering providing processing capabilities Ø Sourcing, subcontracting, delivery Ø Operations (production, Utilities, Logistics, maintenance, quality ..) Domain of responsibility Ø To serve the Money processing diligently Ø To manage its resources efficiently § Avoiding waste § Minimizing entropy
MI - Enterprise System Meta model and taxonomy
15
Money Processing
Creates Economic Value Ø for shareholders, employees, government Ø by connecting the product processing capabilities to the Market, Ø By creating Economic "subjective" value perceivable by customers Includes activities not related to product processing Ø Marketing, Sales, Purchasing Ø Planning Directs the (product) Knowledge processing Ø Translating the Market expectations into saleable products in terms of features, cost and timing Directs the Product Processing Ø Defining its mission (what to do, how to do, what to use) Ø Supervising its activities and Monitoring its performance § for what it is important for the money perspective
MI - Enterprise System Meta model and taxonomy 16
Knowledge processing
Exploit available knowledge, develop internal knowledge Ø to improve Money processing and sustainability Encompass knowledge about Ø Marketing, Product, Facilities engineering Ø Operations, Organization Knowledge is developed and used by Ø People (methods, theories Ø Machines (mechanics engineering, electronic computing algorithms) Supports the Money processing Ø Process market requirements for feasibility and costing Ø Implements new products development Supports the Product processing Ø Operating procedures and continuous improvement support
MI - Enterprise System Meta model and taxonomy 17
Introduction Enterprise system macro meta model Enterprise system taxonomy
MI - Enterprise System Meta model and taxonomy
18
Development of an enterprise system taxonomy
Discussing the CCM taxonomy development
MI - Enterprise System Meta model and taxonomy
19
Thank You !
MI - Enterprise System Meta model and taxonomy
20
Johann Sebastian Bach. the music closest to silence, closest, in spite of its being so highly organized, to pure, one-hundred-degree proof Spirit" (Aldous Huxley, Island)