This work is licensed under a Creative Commons Attribution-ShareAlike 3.0 Unported License. Industrial Operations / Information Processing Convergence Control Chain Management Body Of Knowledge MI Enterprise System Meta model and taxonomy 04/2011 Jean Vieille www.syntropicfactory.com j.vieille@syntropicfactory.com Research community www.controlchainmanagement.org Consulting group: www.controlchaingroup.com Introduction Enterprise system macro meta model Enterprise system taxonomy MI - Enterprise System Meta model and taxonomy 2 System view Traditional views of an enterprise Ø Describe the actual shape of the enterprise Ø Identify main processes § Marketing, Sales, R&D § Planning and Logistics, sourcing and delivery § Production, Quality, maintenance, Engineering... Ø Example: SCOR, VRM, PERA System view Ø Does not care about the actual shape and inner functioning Ø Only considers a high level meta model to map the main external interactions Ø Focuses on the what influences this shape MI - Enterprise System Meta model and taxonomy 3 System approach: « understand » the whole An enterprise is an extraordinary complex system Ø No way to understand and figure out every aspect Ø Many aspects can be handled and seen differently Ø Beyond the specific product related knowledge, apparently trivial activities might be organized and taken differently § Maketing, sales, production scheduling, facility maintenance, research... are critical activities that might have unic approach in a given enterprise Public methods and theories offer basis for their handling. Example: TOC, Lean and 6 Sigma in Production. However, implementation is always specific given the particular organization and context. However, its I/O can be more easily captured and classifed Ø The Cybernetics introduced the concept of « Black Bok » § Giving up understanding the inner complexity of a system § Analyszing its external behaviour MI - Enterprise System Meta model and taxonomy 4 System approach: acting locally for global results The system approach consist in Ø Defining and measuring the right enterprise metrics based on its external interactions Ø Finding internal weaknesses and fixing them to improve is external ­ gloobal ­ behaviour The intial steps are Ø Identifying the enterprise system I/Os § To help developping appropriate metrics § A high level meta model of the enterprise Ø Defining a classification framework for systemic improvement § To identify the key system components acting on its behaviour MI - Enterprise System Meta model and taxonomy 5 Introduction Enterprise system macro meta model Enterprise system taxonomy MI - Enterprise System Meta model and taxonomy 6 Enterprise is an Open, Complex System Physical interactions: Ø Earth, other Enterprises, internal Resources Noospherical interactions: Ø Goals of the World, Humanity, Humans, Owners, other enterprises Social interactions: Ø Nations, NGOs, Trade unions, Family Complies with cybernetics' laws... Ø Statistical behaviour on input change ...Not always Ø Unpredictable reactions to unexpected events A thermodynamic entity Ø Consumes energy, applies it on matter Ø "Heat" (waste energy) when badly controlled (thermal entropy) MI - Enterprise System Meta model and taxonomy 7 Industry ecosystem (anthropocentric!) Agriculture Food Industry Biological-natural machinery Food Work Maintenance of Social Organization anium Energy Industry Usable Oil, Gas, Nuclear, Wind, Sun, hydraulic energy Mechanical-artificial machinery Inspired by J. de Rosnay, Le Macroscope MI - Enterprise System Meta model and taxonomy 8 Industry Economics Note : JDR represents only 2 flows: money and "energy" - Energy represents actually the 3 entities Energy / Matter / Information MI - Enterprise System Meta model and taxonomy Le Macroscope 9 From J. de Rosnay, The enterprise black box: Energy Chain Simplification for Industrial enterprises : Energy / material grouped into Energy chain Information not a managed outcome Negentropy e e ge e dg d g dg e e d e wl le wl wl o w no no Kn no Negentropy Negentropy K Negentropy K Negentropy K E/M/I Enterprise E/M/I s se Entropy s Lo Logistics s E/M/I e s Entropys o L Enterprise Work E/M/I Consumption es s s se os s Entropy Entropy L Lo Biological Earth Entropy Solar system / Milky Way Galawy / ... /Universe MI - Enterprise System Meta model and taxonomy 10 The enterprise black box Government Employees Shareholders Environment Suppliers, Customers Partners Subcontractors Bankers, Insurers Information Money Matter Energy Negentropy Information Money Enterprise Manufacturing Matter System Entropy Energy MI - Enterprise System Meta model and taxonomy 11 Industrial Enterprise System An industrial enterprise's purpose is to make money by selling products Ø as goods, energy, services (workforce or information) An industrial enterprise interacts with many external "parties" Ø Employees as "workforce contractors" ­ not exclusive part of the enterprise Ø Government imposing regulations, collecting taxes Ø Shareholders investing capital and retrieving interests Ø Nature providing free resources and bearing nuisances Ø Other enterprises as suppliers, customers, contractors, banks, insurance An industrial enterprise has 3 main interaction domains Ø Measurable input/outputs of the system Ø Product (matter, energy, information), Money, Knowledge MI - Enterprise System Meta model and taxonomy 12 Industrial Enterprise System ­ Main processing domains Enterprise Public / Private Information knowledge Shareholders Customers Bank, Money Insurance Government Customers Nature Information Energy Matter Knowledge Processing Information Public / Private knowledge Shareholders Suppliers Employees Bank, Insurance Government Suppliers Nature Money ProcessingMoney Product Processing Waste Information Energy Matter MI - Enterprise System Meta model and taxonomy Nature 13 Production system lifecycles Knowledge Processing Money Processing Market Expectation Customer Demand Manufacturing Product R&D Engineering Product processing MI - Enterprise System Meta model and taxonomy 14 Product processing Creates Objective syntropic Value Ø by combining simple elements of matter/energy/information into more complex elements of higher potential usage / energy / information § Saleable products Handles physical flows and transformation, includes Ø Facilities engineering providing processing capabilities Ø Sourcing, subcontracting, delivery Ø Operations (production, Utilities, Logistics, maintenance, quality ..) Domain of responsibility Ø To serve the Money processing diligently Ø To manage its resources efficiently § Avoiding waste § Minimizing entropy MI - Enterprise System Meta model and taxonomy 15 Money Processing Creates Economic Value Ø for shareholders, employees, government Ø by connecting the product processing capabilities to the Market, Ø By creating Economic "subjective" value perceivable by customers Includes activities not related to product processing Ø Marketing, Sales, Purchasing Ø Planning Directs the (product) Knowledge processing Ø Translating the Market expectations into saleable products in terms of features, cost and timing Directs the Product Processing Ø Defining its mission (what to do, how to do, what to use) Ø Supervising its activities and Monitoring its performance § for what it is important for the money perspective MI - Enterprise System Meta model and taxonomy 16 Knowledge processing Exploit available knowledge, develop internal knowledge Ø to improve Money processing and sustainability Encompass knowledge about Ø Marketing, Product, Facilities engineering Ø Operations, Organization Knowledge is developed and used by Ø People (methods, theories Ø Machines (mechanics engineering, electronic computing algorithms) Supports the Money processing Ø Process market requirements for feasibility and costing Ø Implements new products development Supports the Product processing Ø Operating procedures and continuous improvement support MI - Enterprise System Meta model and taxonomy 17 Introduction Enterprise system macro meta model Enterprise system taxonomy MI - Enterprise System Meta model and taxonomy 18 Development of an enterprise system taxonomy Discussing the CCM taxonomy development MI - Enterprise System Meta model and taxonomy 19 Thank You ! 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